I recently started having this issue, and aparrently I’m not alone as others are also complaining of this issue. Some have reported it to be update KB980408, but that uninstalling it won’t fix the issue? I cannot confirm or deny this, as there’s a registry patch/fix instead.

For reference, this is the error in question (when trying to rename a folder).

And here are some hotfix registry patches to apply to fix the issue. I’m sure Microsoft will get enough complaints about this to fix the issue, but in the meantime this should do the trick. As always, use this at your own risk, and don’t touch it if you’re unaware of what the registry is.

FolderFix – Includes both x64 and x86 versions, and should work on Windows 7 and Windows Vista.

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133 Responses to “Guide: Fix Windows Folder Renaming (Could Not Find This Item)”

  1. Dana says:

    Thanks a million!!!! This has been an issue on a number of machines I used on a daily basis. So very much appreciated.


  2. Jordy says:

    Thanks a lot, it fixed my problem aswel!


  3. Praveen says:

    It is an awesome solution.


  4. Ashish says:

    Thanks dude. It worked perfectly.


  5. Adrian says:

    Fixed my problem as well,, Many thanks


  6. Andrew the Apathetic III of Ennui says:

    Worked like a champ!


  7. jonathancr says:

    Do not this working now, I did all the steps.


  8. RB says:

    This problem has been getting under my skin for a while but your solution worked like a charm!


  9. Mikey says:

    Worked for me. Appears that an update around the middle of October 2014 caused the issue for me. Thanks.


  10. Clark says:

    While you are getting problems with office error codes you can visit and get a fix here http://www.officelivesupport.com/


  11. Leigh says:

    Yippie!!!! Thank you thank you!!!!


  12. Collins says:

    Hello, i had the same problem but tried it out but it never worked for me. Thanks, any help would be good.


  13. Loris says:

    Worked GREAT!

    Thanks a LOT!

    (stupid Microsoft updates! Almost every time I update, something needs to be fixed because of the update!)


  14. Bisquit says:

    Is this working on windows 8? i have the same problem but i’m bit scared to do it my computer told me to don’t do it lol like it will change some directionary informations, any expirience with win 8?? Thanks.


  15. Sale says:

    Ufff? First: download FolderFix, second: extract on my desktop (86x version for my windows7 32)… And, then? Where is explanation? Help, please!


  16. fallout11 says:

    Sale: You doubleclick on the .reg file, to add it to the registry.

    Thank you so much for this fix. Been driving me ape for 2 years now.


  17. Unfixedx64 says:


    I have different issue with my company user. She trying to drag and drop the files on desktop in desktop folder but it gives the above error you mentioned”Could not find this item”, I tried renaming the file but same message.
    I had unzip the file, double click on option for 64 bit and then click on ‘Yes’.
    After that when I click on refresh button on desktop the files we were trying to drag-drop disappears from desktop. Luckily I found it in Recycle bin, I wonder how it goes into deleted items? I am still facing the same issue. Can anyone help for this issue. I am in big trouble as user keep sending me escalation mails for this. Please help.


  18. GPC says:

    yep! And this is the only solution. There’s a bunch of idiots out there that really need to know this and keep their mouth shut.


  19. Rogg says:

    uhm.. This isn’t working on my windows 8.
    The error happens on a file not a folder in my case. Does that matter?


  20. fouse says:

    thanks a zillion !
    this problem is weird though !
    I was on w7 x86 reinstalled the same os and got this problem that led me here while on the first system I never encountered this troubles ??

    Anyway your fix Works like a charm.

    Thank you ! it was driving me crazy


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