Posted on April 22, 2010 at 9:27 am - by Corey DeGrandchamp
Guide: Fix LogMeIn Mac OS X Installations
At some point in the recent past, the LogMeIn installer for Mac OS X just got jacked. It now returns a message saying there was an error requesting the license… and sometimes getting a status message of
- com.logmein.SetLMIAccount,7
- com.logmein.SetLMIAccount,5
This is a huge issue because you simply cannot install LogMeIn with this issue. There is however a workaround available, which requires installing the .pkg for LogMeIn from the terminal.
To start, open up your Terminal.app and enter the following command.
sudo installer -pkg “~/Downloads/LogMeIn Installer.pkg” -target /
Please note that “~” in a UNIX-like OS means the users home directory. If your installer .pkg is not in your user’s Downloads folder, please change the command as required.
Also note that the above command will ask for your password.
And a final note, you may still get an error similar to the following.
Install Failed
The following install step failed: run preflight script for LogMeIn. Contact the software manufacturer for assistance.
THIS IS OKAY! – As long as you see the LogMeIn logo in your menu bar, then we’re off to a great start. You’ll next need to open that up, by right clicking and choosing “Open LogMeIn” and then you’ll need to just tie it to your LogMeIn account and you should be good to go from there!



